Be Competition Free™ Marketing Systems
Finally, a complete solution to your marketing needs!

Be Competition Free™ is the only complete, ready-to-use marketing system

reasons to be competition free

We build your entire marketing system for you!

Because we build the entire marketing system for you, you’ll save thousands of dollars and hundreds of hours. You get the plan, marketing tools, training, and support to build and maintain a highly profitable clientele.

You’ll be proud of how professional your business looks. Since we do all of the work building and assembling your complete marketing system, all that’s left for you to do is simply maintain it.

We design strategically-chosen printed marketing tools plus all of the consumer newsletters you need to run your business for years. These tools work together in a powerful and efficient way to convince your target market that you are the company they want.

The marketing tools are ready to print and to use the day you receive them. “Tweaking” is neither necessary nor desirable. The tools are designed to be printed on your office printer, or you may choose to outsource some of the printing.

Each piece of the system has a specific role. Why it is there, what it looks and feels like, and what the copy says are all intentional. Every element is designed to make you appear to be the professional expert your consumers are willing to pay top dollar for.

Your Professional Image

Consumers are willing to pay extra for peace of mind that they are working with a professional they can trust. Your printed materials serve as persuasive evidence that you are such a company.

We shape your image to attract a specific target market, “women who regularly have their carpets cleaned and are willing to pay extra for quality”. There is a gap between the typical carpet cleaner and this target market. We are experts at bridging this gap. It is our job to help you convince these consumers you are the expert they are looking for.

Printed materials persuade the consumer to choose your company over your competitor even if you charge more for your services.

Keep Your Customers

The follow-up system runs smoothly. It requires very little time, effort, and money. This system converts your new customers into longtime loyal clients. It is designed to:

  • Help your customers remember your name and phone number
  • Increase the frequency they have work done
  • Increase their perceived value of your company
  • Educate and provide a soft sell of your other services
  • Encourage referrals

A good follow-up system does not have to be complicated to be effective. The power of this system comes from how the pieces are designed and work together.

Grow Your Clientele

Be Competition Free Marketing™ provides you an alternative to competing for consumers looking for the lowest price. Traditional advertising does not get you the target market described above.

These quality-minded consumers don’t need to be convinced to have their carpets cleaned. By definition these consumers have been getting their carpet cleaned annually for years. These consumers want more than what they received from their past cleaners. They don’t want the lowest price. They want more quality and service than their past cleaners could afford to provide.

The consumers you want ignore carpet cleaning ads. They are no longer looking. They have “been there, done that”. They have learned not to trust advertising. It’s too easy to say; “I’m the best.” They have settled on the least offensive company they could find. They are wary of changing without strong evidence that a new company is really better.

The Be Competition Free™ growth system taps into the two strongest sources of evidence to prove that you are worth the risk: Strong referrals, and Persuasive printed marketing materials.

We provide you non-threatening tools to make it almost effortless for your friends, family, and clients to refer you.

We provide you an affordable way to develop professional relationships with people before it’s time to have their carpets cleaned. When the time for cleaning comes, your company will be the one they choose.

This system provides the fastest way to build a profitable clientele. You only need about 500 customers annually per van to make a true profit. Focus on acquiring the most profitable customers, and then once you get them, hold onto them. To develop new clients you will precision-target quality-minded consumers and demonstrate that you provide the service they want.

To build a profitable company you need to develop professional relationships with about 1000 contacts. This will be made up of your current clients plus qualified prospects. We will guide you on how to establish this list.

Included in the System

Success CDs

Audio Training Seminars

When you sign up for the program, you will immediately be sent the Be Competition Free™ Seminar, a six-hour audio-CD seminar with a corresponding 50-page workbook in an Adobe PDF file. This seminar lays out the overall plan and explains concepts that will help you succeed quickly.

Twelve additional audio Success CDs provide training on pricing strategies, how to sell fabric protector, professionalism, grooming a clientele, and much more.

Printed Marketing Tools and Quarterly Consumer Newsletters

Marketing Printed Materials

You receive all of the printed materials you will need to succeed. Strategic printed marketing materials, plus quarterly consumer newsletters are designed and customized for your business.

You will receive a hard-copy sample and digital masters of each of the printed marketing tools and newsletters. These are designed to print from your office printer, or they may be outsourced for printing. (All materials are designed on Microsoft Publisher™)

Convenient audio training CDs are provided to explain how the marketing tools are used, printed, and modified.

Live Help, Coaching, and Networking

help, coaching, networking other carpet cleaners

Live coaching, training and networking to meet your needs

The Premier Program includes scheduled one-on-one mentoring calls with Steve Marsh to help put the system in place, answer questions, problem-solve, and give you guidance.

You will also be welcomed to participate in monthly group coaching calls for further training and networking.

Bottom Line: you will have an effective, professional, and affordable marketing and follow-up system in place and running.

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Your Investment

Your Benefits: You will reach your profit point quickly. You will save money and headaches by eliminating traditional advertising. You will be able to charge top dollar for your services. You’ll have the most professional-looking company in town. You’ll enjoy cleaning larger and cleaner homes for loyal clients that appreciate you.

Be Competition Free™ is a complete marketing system that is ready to use the day you receive it. Be Competition Free™ is not a course to train you to do-it-yourself that you’ll never implement. It is a comprehensive plan with all of the tools needed to develop an extremely profitable and enjoyable clientele.
 
Choose the best way for you to implement this system:

1. Premier Marketing Makeover

with individual mentoring

  • * Consumer newsletter systems for both prospecting and customer follow-up
  • * Design printed materials and marketing tools
  • * Be Competition Free™ audio CD seminar
  • * Convenient audio CD tool and marketing training
  • * Monthly group training and support calls
  • * Wizard Solution™ Customer tracking software for owner/operators
  • * Training and techinical support for Wizard Solution™
  • * Website design (Hosting/Maintenance are an additional $36/month)
  • * Monthly one-on-one mentoring calls with Steve Marsh

$275/month
with $495 sign-up fee

2. Complete Marketing Makeover

  • * Consumer newsletter systems for both prospecting and customer follow-up
  • * Design printed materials and marketing tools
  • * Be Competition Free™ audio CD seminar
  • * Convenient audio CD tool and marketing training
  • * Monthly group training and support calls
  • * Wizard Solution™ Customer tracking software for owner/operators
  • * Training and techinical support for Wizard Solution™
  • * Website design (Hosting/Maintenance are an additional $36/month)

$199/month
with $495 sign-up fee

3. Basic Marketing Makeover

  • * Consumer newsletter systems for both prospecting and customer follow-up
  • * Design printed materials and marketing tools
  • * Be Competition Free™ audio CD seminar
  • * Convenient audio CD tool and marketing training
  • * Monthly group training and support calls
  • * Does not include: Wizard Solution Software, Website Design, nor Individual consults.

$149/month
with $495 sign-up fee

Be Competition Free™
Why It Works

Be Competition Free is a complete marketing system.

The search for the latest and greatest marketing gimmick is over! You can have all of the marketing tools needed to effectively stay in touch with your past customers, develop relationships with new prospects, convince prospects that your company is the best value, and get quality new customers. Alumni of the program consistently claim that the system is complete and lacks nothing. You no longer have to worry about finding the best way to build your business.

The simplicity of a marketing system where all of the marketing tools are designed to work together is a beautiful thing. Each piece of the system plays a specific role. There is no wasted energy or money. Consumers are aware they are being served by a company that has an organized marketing system. They are not positively impressed when they are bombarded by a bunch of meaningless marketing “stuff”.

A complete system saves you from having to make hundreds of decisions that would be required if you try to assemble your own marketing system. The marketing “gurus” of our industry try to overwhelm you with a sea of marketing options, leaving you to try and guess which are best utilized to attract your target market. Be Competition Free™ takes the guesswork out of the process.

Be Competition Free™ focuses on only one target market.

No business can profitably service every consumer. The proper way to market to budget-minded consumers is the opposite of marketing to quality-minded consumers. It is easier to send a clear consistent message to consumers your business is meant to service when your marketing is designed as a system. Whether your target market is looking at your newsletter, company brochure, or reminder card, they know your business is designed to meet their needs.

Focus on the most profitable residential market.

“Women who regularly have their carpets cleaned and are willing to pay extra for quality” is the best market to build a profitable clientele. These consumers tend to be loyal, appreciative, willing to pay more for services, have more work done, have cleaner carpets, and refer their like-minded friends. Once this clientele is established it does not need to be done again.

It is extremely difficult to build a clientele of budget-minded consumers. These consumers tend to be focused on low price and can go years before they sense a need to have their carpets cleaned again. A company based on this type of consumer always requires a continuous flow of new customers.

Bridges the “gap”.

Many cleaners fail to understand that they think differently from the people they are attempting to sell their services to. When they write their own marketing materials they answer the question, “If I were looking for a carpet cleaner what would impress me?” They then wonder why they aren’t getting better consumers to call.

Do you own the same type of house as your target market? Do you personally pay for luxury domestic services such as pool maintenance, landscape maintenance, house keeping, auto detailing, and pet grooming? Are you a woman? The target market has a different perspective on life. How they perceive and value money, time, home, family, and the use of hired services is radically different than the typical carpet cleaner.

Be Competition Free™ bridges this gap. We make your company appeal to this target market. We have a firm understanding of what this market wants and is willing to pay more for. By controlling the overall message of your marketing materials, your company stands out in the mind of the target consumer as the company she has been looking for.

Materials are ready to use.

These materials are ready to use the day you receive them. These are not templates that you have to spend time customizing for your company. We have already taken the time and expertise to design all of the materials specifically for your company. These do not look like mass produced pieces that you just put your logo on. You will be proud of how professional your company will look to your customers.

Steve Marsh is your personal mentor.

Steve works with you to assure that your system is up and running quickly. We have overcome the implementation challenge. How many programs have you purchased that are in your office but have never been implemented? With the Be Competition Free™ system you can be sure it will become an active part of your company.

Steve Marsh personally answers questions, problem-solves, and guides you in maximizing your new marketing system. Though the focus is on getting your marketing system going, Steve’s 30 years of successful business experience, and the technical background of being a Senior Carpet Inspector and an IICRC approved instructor also helps your company’s growth.

A plan that works!

There is good reason that few companies across the country have been able to capture the nicer home market. This market is not impressed with a glossy advertising postcard or tacky sales letter. This market is intelligent and knows that good service is hard to find. It takes a thought-out strategy to successfully reach them.

The Be Competition Free™ system is based on a detailed and logical plan. The plan is based on accomplishing three objectives:

  • Making your company look more valuable than the competition. Many companies think if they offer the “best quality work” they will succeed. The problem with this thinking is that the quality of work is intangible until the job is completed. Until that time, your competitor can claim to be an even better cleaner than you. Be Competition Free™ provides printed materials that act as powerful persuaders that you are what you claim to be. These materials are effective because they demonstrate that you are an expert and you are knowledgeable in your field and you care about details. You do not flood them with useless information, but instead provide the consumer with the precise information they need to realize you are the company that can best meet their needs.
     
  • Hold on to the customers you get. You need a good follow-up system! No matter how good you might be as a cleaner, there is no way that all of your customers are going to be able to memorize your name and phone number or be so organized that they will not loose your business card or invoice. You can’t let these hard-earned customers slip through your fingers because they can’t find your phone number the next time they need your service. Be Competition Free™ gives you an easy-to-manage and effective follow-up system to affordably stay in touch with customers. With just a few hours per month, you can professionally stay in touch with your customers, and increase their perceived value of your company. Furthermore, a good follow-up system will increase the frequency consumers call and refer your business.
     
  • Precision market to your target consumers. Why spend thousands of dollars on traditional advertising when the consumers you want pay little attention to it? The typical cleaning company only needs about 500 customers per year to be truly profitable. Most of your target market is not happy with their current cleaner. It is just a matter of showing them that you actually provide the quality and service they want. All the marketing tools you need to accomplish this are designed and ready to use. We show you how.
     

Be Competition Free™ marketing requires very little time to maintain.

The time-consuming part about marketing is coming up with a plan that works, and making the hundreds of decisions needed to write and design the materials. Since we do all of that for you, you only need to invest a few hours per month to maintain the system. All of the materials in the system are designed so that if you are just getting started in business, you can affordably print the marketing tools on your office printer as they are needed. Later you may choose to outsource some of the printing.

Low annual marketing cost.

The typical annual cost of printing and postage for utilizing this system should be no more than $3,500 (based on first-class postage and a mailing list of 1,000 customers and prospects). Most companies eliminate traditional paid advertising (i.e. Yellow page ads) once they get the system running. Expenses vary based on how much of the production you outsource and the number on your mailing list.

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The Be Competition Free™ Program
Frequently Asked Questions

Can I get the whole program all at one time?
Yes. We normally recommend using the module approach. It is sectioned out over a period of time to make it easier to implement and pay for.

Do you print the materials and mail them for me?
At this time that responsibility is still yours. We design and customize your marketing materials. We tell you best way to reproduce and distribute each piece.

What if I am already using a different newsletter?
Not all newsletters are the same. The Be Competition Free™ quarterly consumer newsletter was specifically designed to project you and your company as being the carpet and upholstery cleaning expert. You will find the newsletter to be versatile and a key component in this marketing program.

How much does it cost for printing and postage annually to do your system?
For a one-truck business the annual marketing expense for printing and postage is less than $3,500 annually based on a mailing list of 1,000.

What if I am currently in another marketing program?
The Be Competition Free™ program is designed to appeal to the most profitable residential consumer. Staying consistent in your message is critical. Mixing in other marketing approaches confuses your market and will hinder the results. You may want to use different materials for commercial accounts if you are trying to develop them.

Should I wait until I’ve been in business for a while before starting?
Absolutely not! If you are just starting in business, we will quickly guide you through the startup decisions you will need to make. We can save you time and money at the most critical time. It is ideal to establish your marketing system before you are ready to actually start cleaning.

What if I don’t want to use some of the marketing tools in the program?
That is fine, but this is a package program. This program is designed to help both startup and well-established companies. All of the tools may not be appropriate for your business at this time, but the pieces are not sold separately.

I’m just starting in business. How long will it take for me to be earning $100,000 per year?
We have had some clients reach this point in less than a year. Most can reach that level in 2-3 years. Some people may never achieve that level. You are the main determining factor. We provide the ready-to-use tools and a realistic marketing plan.

How much time will I need to devote to learning this system?
This program was designed to save you time. The training is accomplished with audio CDs. The program includes approximately 30 hours of audio training intended to be listened to as you are driving.

Do I need to be in my office to receive the mentoring coaching calls?
No. If you choose the Premier Package that includes personal mentoring with Steve Marsh, you will have scheduled (20 minute) coaching phone appointments. We will call you. Many clients inform their customers that they will be taking a 20 minute break from the cleaning job. It’s as if you were taking a coffee break.

What if I have an office person who will be implementing the system for me? Great! We encourage businesses that have reached a “true profit” level, to delegate the marketing system responsibilities. The audio training is appropriate for a marketing administrator.

There is another cleaner in my town who uses your system. Will there be a conflict?
No. One of the good aspects of this system is that your marketing will be precisely targeted. Your marketing materials will only be seen by about 1000 people per cleaning truck. We deal with a small marketing footprint, not mass advertising.

What is your connection with Prochem?
Steve Marsh completely designed and is in 100% control of the Be Competition Free™ System. Prochem has volunteered to sponsor the program because they see how this program can benefit the success of their customers.

Will this program work for a large multi-truck company?
Absolutely!

Will this system help me get more commercial work?
This program was designed to specifically attract profitable repeating residential customers. Your improved professional image will help you with any other services you provide. Our specialty lies with this specific residential target market.

Will this system work in a small town?
Yes. The principles that make this system so effective will work in any size town.

What if my town doesn’t have a lot of high-end homes?
Customers don’t have to live in expensive homes to appreciate using a company that conveys a feeling of professionalism and confidence.

Do I need to tweak the materials to make them appropriate for my customers?
The beauty of this system is that your printed materials are ready to be printed. We actually discourage you from making any “creative changes”.

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Ask about successful graduates of the program!

See what some of our customers are saying about Be Competition Free™ ...  see how more and more clients are finding success with our methods. You can be next!

Sponsored by Prochem